Privacy & Cookies Policy

Last updated: 28 August 2026

This Privacy & Cookie Policy explains how Black Gold (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use blackgold.biz (the “Website”).

We are committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable international data protection laws.

1. Who We Are

- Website name: Black Gold

- Registered in: United Kingdom

- Contact email: info@blackgold.biz

For data protection purposes, we are the Data Controller of your personal data.

2. Personal Data We Collect

a. Information You Provide

- Name

- Email address

- Phone number

- Billing information

- Account login details

- Business or event listing information

- Ticket purchase details

- Customer support enquiries

b. Information Collected Automatically

- IP address

- Browser type and version

- Device and operating system

- Pages visited and interactions

- Cookies and similar technologies

c. Information from Third Parties

We may receive personal data from third parties, including:

Payment confirmations from payment providers
Analytics data
Marketing or referral partners (where permitted)
Social login providers, such as Google and Facebook, when you choose to register or sign in using one of these services

If you choose to create an account or sign in using Google or Facebook, we may receive certain information associated with your account, such as your name, email address, profile picture and a unique account identifier, depending on the information made available by the provider and the permissions you grant.

We use this information to create, identify and authenticate your Black Gold account and to provide the services associated with your account. We do not receive your Google or Facebook password.

Your use of Google or Facebook is also subject to the respective provider’s privacy policies and account settings. You can manage or revoke Black Gold’s access through your Google or Facebook account settings.

3. How We Use Your Personal Data

We use personal data to:

- Operate and maintain the Website

- Display business and event listings

- Sell and manage tickets

- Process payments and prevent fraud

- Provide customer support

- Communicate about purchases or enquiries

- Improve Website performance and functionality

- Send marketing communications (where consent is given)

- Comply with legal and regulatory obligations

4. Legal Bases for Processing

We process personal data based on:

- Contract – to provide ticket sales and services

- Consent – for marketing communications and non-essential cookies

- Legitimate interests – to operate and improve the Website

- Legal obligation – to comply with applicable laws

5. Ticket Sales & Payments

Payments are processed securely by third-party payment providers. We do not store full payment card details on our servers.

Payment providers act as independent data controllers and have their own privacy policies.

6. Sharing Your Data

We may share your data with:

- Payment processors

- Ticketing and event partners

- Website hosting and IT providers

- Analytics and marketing providers

- Legal or regulatory authorities when required

We do not sell personal data.

7. International Data Transfers

Because we operate globally, personal data may be transferred outside the UK.

Where international transfers occur, we ensure appropriate safeguards are in place, including:

- UK adequacy regulations

- Standard Contractual Clauses (SCCs)

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements.

9. Your Rights

Under UK GDPR, you have the right to:

- Access your personal data

- Correct inaccurate data

- Request deletion of your data

- Restrict or object to processing

- Request data portability

- Withdraw consent at any time

- Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

date.

10. Account and Personal Data Deletion

You may request the deletion of your Black Gold account and the personal data associated with it at any time.

To request deletion, please email info@blackgold.biz with the subject “Data Deletion Request”, using the email address associated with your Black Gold account where possible.

If you registered or signed in using Google or Facebook, please state this in your request so that we can identify and remove the information associated with your social login.

Once we have verified your request, we will delete or anonymise the personal data associated with your account where required by applicable data protection law. Certain information may need to be retained where we have a legal obligation or legitimate reason to do so, including records relating to transactions, accounting, fraud prevention or legal claims.

Removing Black Gold from your Google or Facebook account does not necessarily delete information already held by Black Gold. If you would like your Black Gold account and associated personal data deleted, please follow the procedure above.

Cookie Policy

11. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, and collect analytics data.

Cookies may be:

- Session or persistent

- First-party or third-party

12. How We Use Cookies

We use cookies to:

- Ensure Website functionality

- Enable ticket purchasing and checkout

- Remember user preferences

- Analyse Website usage

- Improve performance

- Support marketing (where consent is provided)

13. Types of Cookies We Use

a. Strictly Necessary Cookies

Required for core Website functionality, including:

- Security and fraud prevention

- Login sessions

- Shopping cart and payment processing

Legal basis: Legitimate interest / contractual necessity.

b. Functional Cookies

Help remember your preferences and settings.

Legal basis: Legitimate interest

c. Analytics Cookies

Help us understand how visitors use the Website (e.g. Google Analytics).

Legal basis: Consent

d. Marketing Cookies

Used to deliver relevant advertising and track campaign performance.

Legal basis: Consent

14. Third-Party Cookies

Some cookies are placed by third-party services such as:

- Payment providers

- Analytics tools

- Embedded media

- Marketing platforms

These third parties have their own privacy and cookie policies.

15. Managing Cookies

When you visit the Website, you will see a cookie consent banner allowing you to:

- Accept all cookies

- Reject non-essential cookies

- Manage preferences

You can also manage cookies through your browser settings. Disabling cookies may affect Website functionality.

16. Security

We use appropriate technical and organisational measures to protect personal data. However, no online service can be completely secure.

17. Children’s Data

Our Website is not intended for children under 16, and we do not knowingly collect data from children.

18. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

19. Contact Us

If you have questions about this Privacy & Cookie Policy, contact us at:

Email: info@blackgold.biz
Website: Black Gold